New accounts are credit only. Payment terms may extended based on credit approval. Our standard terms are “Net 30-days” from the date of the invoice, upon credit approval. A service charge of 1.5% per month may be charged to all past due accounts.
Credit Card Charges
Customers using credit cards to pay for products purchased will be subject to a fixed transaction fee as follows:
Visa/MasterCard $5.00 American Express $7.50
Minimum order value for regular orders and/or releases against blanket purchase orders: $75.00
Minimum order value for special products and/or non-stock items: $250.00.
A handling charge of $7.50 will be added to all invoices for orders placed below the minimum order value.
Special order products and/or non-stock item products must be ordered in multiples of the manufacturers’ minimum packaging.
Net day delivery on all in-stock products in city center locations. Shipping charge of $11.99 applies to orders below $750 - Dock-to-Dock. Shipping charge of $24.99 applies to orders over $750 - Dock-to-Dock.
Orders are subject to additional delivery/freight charges for same day and/or special delivery requirements (inside delivery, no available freight elevators, over weight/size items, outside regular delivery areas).All orders are shipped prepaid and the shipping costs are added to the invoice according to the following table:
Orders may be picked up at our warehouse between the hours of 9:30 a.m. and 3:30 p.m. during regular business days. A handling charge of $1.50 will be added to all invoices for pick up orders. A handling charge of $25.00 will be charged to customers who do not pick up orders by the end of the third business day following the date of the order. These orders will be automatically cancelled from our system.
Claims for shortages, and/or for goods damaged in transit must be made to our Customer Service Department in writing within 10 business days from the date of shipping.