October 2013 Newsletter

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IN THIS ISSUE

QRX Managed Print Services

QRX Other Service Programs

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QRX Managed Print Services

Providing the best value for our customers has been the basic goal since the beginning of our group over 24 years ago. Searching for better solutions to print management has been an ongoing process that has given us the opportunity to evolve and better understand customer needs.

This is the reason that we are now in the best position to recommend a better print management program to all existing and new customers.

QRX Managed Print Services

QRX Managed Print Services

The QRX Managed Print Services (MPS) program improves productivity, reduces  printing and imaging costs, and provides a foundation for a reduced environmental footprint.

This is the reason a growing number of organizations are turning their printing environments over to specialists who offer Managed Print Services.

These turnkey approaches optimize printing resources, saving organizations money and relieving the IT department of equipment service and support responsibilities.

Continuous Optimization

Continuous Optimization

Benefit 1     A Turnkey Approach

The QRX Managed Print Services program begins with an assessment of the organization’s current infrastructure and document workflow to determine what equipment is in place, how it is used, and how much it costs the business. This leads to recommendations of how the print environment can be improved.

Typically the MPS program includes the following services:

  • ongoing monitoring of printing volumes
  • automatic replacement of supplies
  • routine maintenance of equipment
  • four hour turnaround repair service for broken equipment (parts & labour)
  • detailed reporting and billing by location, device, and user
  • live service help desk
  • print fleet evaluation and replacement of aging or inefficient equipment

In return, the user pays a set monthly fee that’s often based on a per-page rate negotiated at the start of the program. The monthly fee covers acquisition of any new equipment, consumables, and repair and maintenance services.

Benefit 2     Predictable Printing

Managed print services will also make printing costs more predictable, so even if an old device needs to be replaced, the organization’s capital expense budget doesn’t take a hit.

With QRX MPS, the enterprise consolidates its spending for consumables across the whole organization rather than losing out on volume discounts when each department buys its own supplies.

Also, the organization does not spend money to keep toner or ink inventory on hand to keep machines constantly supplied with consumables.

Benefit 3     Hardware Consolidation

Right sizing the print environment is a vital first step because most organizations maintain far more printers, copiers, scanners and fax machines than they need.

QRX print experts can reduce the hardware count without impacting productivity by finding more efficient hardware options, such as multifunction printers (MFPs), which combine a printer, copier, scanner and fax machine within a single device.

This results in an overall shrinking of the hardware footprint. And the resulting cost cutting can have a ripple effect throughout a business.

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QRX Other Service Programs

QRX Service Programs combine the latest in print monitoring software and a customized fulfillment system that is designed to save time, money, and reduce your environmental footprint.

Print Supplies Management

Get the print related consumables you need, when and where you need them.  We will closely monitor your devices and send out toner supplies as required.

Service on Demand

Service on Demand is a time & materials program (also known as break & fix) allowing customers to call with service requests with no commitments or contractual obligations.

Preventative Maintenance Agreements

Preventative Maintenance agreements provide routine maintenance for all office equipment. This program includes equipment cleaning, operations testing, inspection of critical parts, and parts replacement recommendations.

Service Blocks (Labour Agreements)

Service Block agreements consist of bundled hours of service and are offered to customers at a discount based on the number of hours pre-purchased. This program is best suited for mid-size organizations that place more than ten (10) service calls per year.

All Inclusive Maintenance Agreements

All Inclusive Maintenance agreements are parts and labour agreements that provide a fast, 4-hour turnaround. This program is best suited for mid to large size companies where dependence on office equipment is critical.

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To learn more about QRX Service Programs, please contact your QRX Sales Representative or call

(905) 738-1688         1-888-738-0819

Our team will work with you to select the program that best suits your print environment.

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OTHER NEWS…

David Vyse Joins QRX

Grace Martins, General Manager QRX Technology Group, is pleased to announce the appointment of Mr. David Vyse to the position of Director-Managed Print/Document Workflow Solutions. In his new role Mr. Vyse will lead the group in the development of its Managed Print Service (MPS) business across Canada.

Dave is an industry veteran with over 14 years of managed print and document workflow experience.

With his experience and expert knowledge Dave will be a key player in the group’s new 

strategic direction to offer comprehensive managed print solutions to existing and new customers.

david_vyse

We wish Dave the best of luck in his new position! He may be contacted at:

1 888 738 0819 ext.3357 or david.vyse@qrxtech.com

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This year the QRX group participated in the annual Thanksgiving Food Drive.Community Events

The food collected went to the Daily Bread Food Bank in Toronto.

Daily Bread Food Bank is a non-profit, charitable organization that is fighting to end hunger in our communities.

Every year thousands of people across Toronto rely on food banks. Daily Bread serves these people through neighbourhood food banks and meal programs in over 170 member agencies.

2013.10.23 - QRX Fall Food Drive

For more information please visit:

http://www.dailybread.ca