Managed Print Experts
What are Managed Device Services (MDS)?
Managed Device Services are proactive services that monitors, alerts, remediates and optimizes a computer fleet to reduce costs, improve productivity and provide increased security
How MDS Impacts Your Business
Provides a single point of contact for device monitoring and endpoint issues
Maintains up-to-date patch and virus definitions
Proactive approach to device management and service
On average 30% cost reduction
Actionable analytics and deeper insights enable data-driven decisions
Improves Asset Management capabilities
MDS & REMOTE MANAGEMENT
As part of our Managed Device Services, QRX uses a Remote Monitoring and Management tool to enable our service desk team to be your single point of contact to audit hardware, carry out regular maintenance and troubleshoot technical issues.
- Remediate multiple machines at once
- Solve issues without interrupting the end user
- Scripting and auto-remediation
- Patch management and deployment
- Driver repair and updates
- Security audits
- Customized reports for actionable analytics
- Real-time alerts and monitoring
- Centralized dashboard to take quick action
- Maintain components for optimization
- Increased productivity
- NOC center with trained technicians
- 24/7 support available
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