NEW WEBSITE LAUNCH - Discover QRX’s New Online Presence – Your Gateway to Innovative Solutions
Case
Study
A Bold Move to Empower a Distributed Workforce with Managed PC Services
Operating in a fast-paced, compliance-heavy environment where productivity and security are non-negotiable, this Canadian mortgage lender faced a critical need for a scalable, secure, and future-ready PC infrastructure.
To stay ahead of the curve, the company launched a large-scale Managed PC Services rollout, modernizing its IT environment, minimizing downtime, and giving employees the tools they need to work efficiently — anywhere, anytime.
objectives
The company sought to modernize its IT infrastructure by deploying over 1,000 new laptops to employees nationwide. The goal was to ensure a smooth, efficient rollout that included receiving bulk shipments, asset tagging, quality testing, and end-of-life device off-boarding. The project aimed to improve device lifecycle management, enhance operational efficiency, and reduce downtime, all while maintaining a high level of service continuity across all offices.
Challenges & Solutions
Managing a large deployment of over 1,000 new laptops requires seamless logistics, quality control, and efficient asset management. The client needs a reliable partner to handle device reception, individual re-boxing, asset tagging, testing, and secure off-boarding with recycling.
We provided an end-to-end Managed PC Services solution, including thorough device inspection, streamlined logistics, dedicated project management, and responsible device recovery. This ensures a smooth rollout with minimal downtime and maximum operational efficiency.
Key Benefits
-
Scalable Managed PC Services that adapt to the company’s evolving business needs.
-
Improved asset management and tracking through meticulous tagging and reporting.
-
Reduced IT downtime thanks to thorough pre-deployment testing and quality assurance.
-
Streamlined device lifecycle management with secure off-boarding and responsible recycling.
-
End-to-end support providing operational efficiency and peace of mind.
Client Testimonial
"QRX’s expertise and proactive approach made this massive rollout seamless. Their end-to-end management—from receiving bulk devices to asset tagging and testing—allowed us to focus on business without IT disruptions. Their commitment to quality and efficiency reflects a trusted partnership that goes beyond traditional print services."
— , IT Services Lead, Leading Canadian mortgage lender Company