Women in IT: Powering Technology and Driving Innovation

International Women's Day

March 8, 2026

Celebrating the women across QRX who help businesses innovate, secure their environments, and transform the way they work.

This International Women’s Day, we asked the women across our organization to share their perspectives on working in the technology industry. From leadership and data analytics to operations, customer experience, and strategy, their insights reflect the diverse expertise driving innovation at QRX.

 1. Leadership

Grace Martins – General Manager

What does it mean to lead an IT company today?

Leading a technology company today means staying curious, adaptable, and purpose-driven. Technology evolves quickly, but what truly drives innovation is people, their ideas, perspectives, and willingness to challenge the status quo. At QRX, our goal is not only to deliver technology solutions, but to help organizations work smarter, more securely, and more sustainably.

2. Technology, Data & IT Operations

Kate Zhao - IT Operations Analyst

What excites you most about working in IT operations?

Working in IT operations as a Business Analyst excites me because I enjoy translating complex operational problems into data-driven solutions. It’s rewarding to see how small insights or system improvements can make a real impact on a company's day-to-day operations. IT operations is where technology truly comes to life. Every day we ensure systems run smoothly, securely, and efficiently so businesses can focus on their goals without disruption.

Lenka Bigas - MPS Data Analyst

How does data shape smarter technology solutions?

Data helps transform assumptions into informed decisions. By analyzing usage patterns, performance metrics, and operational data, we can identify opportunities to optimize processes and design smarter technology solutions. When used effectively, data enables technology to solve real problems more efficiently. Data allows us to understand how technology is actually being used. By analyzing usage patterns, costs, and efficiencies, we can design solutions that reduce waste, improve productivity, and support better decision-making.

Yishi Ding - IT Operations Analyst

How does data shape smarter technology solutions?

Data is the lens through which we see opportunities and challenges clearly. It guides our decisions, sparks innovation, and helps us create technology solutions that are not only efficient but transformative for the people and businesses who use them.

Data reveals opportunities and drives transformative technology solutions that make a real impact.

3. Service Delivery & Project Management

Katie Wagner - Service Desk Manager

What makes great IT support today?

Great printer IT support today is about more than fixing paper jams or replacing toner. Modern printer environments are part of a company’s network, security, and workflow systems, so good support must be proactive, secure, and user-friendly. It is about responsiveness, empathy, and problem solving. Technology issues can disrupt entire organizations, so our role is to elevate productivity standards while creating a positive experience for users.

Rachelle Seymore - Project Coordinator

Why is project coordination important in technology implementations?

Project Coordination is essential to ensure that customers have a positive and seamless experience when purchasing equipment from our organization. Centralizing coordination under one point of contact for device staging, delivery, and installation allows for effective communication and alignment between distribution, the transportation provider, and field technicians. This coordinated approach helps ensure that all project activities are executed efficiently, completed accurately. Without dedicated oversight and coordination, tasks can easily become misaligned, increasing the risk of delays, miscommunication, and potential project failure.

4. Procurement & Supply Chain

Tina Panacci - Director of Procurement

What role does procurement play in the technology ecosystem?

Procurement is about building strategic relationships that ensure organizations have access to the right technologies at the right time. In a fast-moving industry like IT, strong partnerships and informed decision-making are essential to support innovation and operational success.

Virginia Guzman - Purchasing Coordinator

How does purchasing contribute to efficient IT delivery?

Purchasing support effective IT delivery by ensuring that the team has timely access to hardware, software and services to complete projects. Behind every successful deployment is a well-managed procurement and logistics process.

5. Finance & Business Operations

Sylvie Themens - AR Coordinator

How does financial management support technology services?

Financial management provides the tools and insights ensuring that technology services remain efficient and aligned with businesses needs. Strong financial management ensures transparency, efficiency, and sustainability. It allows organizations to invest confidently in technology that drives long-term growth.

Connie Labao - Accounting Coordinator

How do financial operations support technology services and business growth?

Financial operations support technology services by ensuring resources are managed efficiently and aligned with business priorities. By identifying inefficiencies and improving financial processes, finance teams help organizations allocate budgets more effectively and support key technology initiatives. Strong cash flow forecasting and financial management also ensure the business has the liquidity needed to maintain operations, invest in new technologies, and pursue growth opportunities with confidence.

6. Sales, Growth & Customer Strategy

Christina Dal Bello - National Account Executive

How do technology solutions help businesses grow?

Technology solutions help businesses grow by making them more efficient, more competitive, and more capable of scaling. This could be done by adopting AI, acquiring and processing better data, enhancing the customer experience and more. AI boosts business growth by helping companies work smarter, faster, and more efficiently, while opening the door to entirely new revenue opportunities. Technology enables organizations to work faster, smarter, and more securely. Our role is to understand each client’s goals and design solutions that support their long-term success.

Brooke Konnry - Sales Support Analyst

Why is collaboration between technical and sales teams important?

Collaboration between technical and sales teams is essential because it bridges customer needs with the right technical solutions. Sales teams bring a deep understanding of client challenges, while technical teams translate those needs into practical, scalable outcomes. When both groups work closely together, it leads to stronger solutions, clearer communication, and better experiences for customers.

Sales support bridges the gap between business needs and technical solutions. Collaboration ensures clients receive solutions that truly address their operational challenges.

7. Marketing & Communication

Veronica Reyes - Marketing Coordinator

Why is communication important in the technology industry?

Technology can be complex, but communication helps translate innovation into real business value. Marketing plays a key role in helping organizations understand how technology can support their growth and transformation.

8. Customer Experience & Collaboration

Charity Resendes - Receptionist CSR

How does your role help drive collaboration, growth, and success across QRX?

My role is focused on building trust and ensuring every client feels supported, which is the bedrock of our company's success. By collaborating across departments to resolve complex issues quickly, I help create the seamless experience necessary for sustainable growth. When our customers succeed, QRX grows along with them.

Carolyn Martins

How does your role help drive collaboration, growth, and success across QRX?

I connects the dots between different teams, ensuring ideas, resources, and insights flow efficiently across the organization. By streamlining processes and fostering open communication, I help QRX innovate faster, make smarter decisions, and achieve our goals as a united team.

The technology industry continues to evolve at an incredible pace. Innovation happens when diverse perspectives come together to solve complex challenges.

At QRX Technology Group, we are proud to celebrate the women across our organization who contribute their expertise, leadership, and creativity every day.